Privacy policy

In the realm of e-commerce, a privacy policy serves as a critical document that outlines how a business collects, uses, and protects the personal information of its customers. This document is not merely a legal requirement; it is a fundamental aspect of building trust and transparency between a business and its consumers.

According to a survey conducted by the Pew Research Center, approximately 79% of Americans express concern over how their personal information is being used by companies. This statistic underscores the importance of having a clear and comprehensive privacy policy that addresses customer concerns and complies with legal standards.

A well-structured privacy policy typically includes several key components. Firstly, it should detail the types of personal information collected, which may include names, addresses, email addresses, and payment information. Secondly, it must explain the purpose of data collection, such as processing orders, improving customer service, or sending promotional materials.

Moreover, the policy should outline how the collected data is stored and protected. This includes the implementation of security measures such as encryption and secure servers to safeguard sensitive information. According to the Identity Theft Resource Center, data breaches have increased by 17% from the previous year, highlighting the necessity for robust data protection practices.

Another critical aspect of a privacy policy is the disclosure of third-party sharing. Businesses often collaborate with third-party service providers for functions such as payment processing and shipping. It is essential to inform customers about which third parties may have access to their data and the purpose of such access. Transparency in this area can significantly enhance customer confidence.

Furthermore, a privacy policy should provide information on customers' rights regarding their personal data. This includes the right to access, correct, or delete their information, as well as the right to opt-out of marketing communications. The General Data Protection Regulation (GDPR) in the European Union mandates that businesses must provide clear instructions on how customers can exercise these rights, which can serve as a model for privacy policies worldwide.

In conclusion, a comprehensive privacy policy is an essential element of any e-commerce business. It not only fulfills legal obligations but also fosters trust and loyalty among customers. As e-commerce continues to grow, businesses must prioritize the protection of personal information to maintain a competitive edge and ensure customer satisfaction.

Collapsible content

Is your hair 100 percent real human hair?

Yes. We only sell 100 percent real, unprocessed Indian human Remy hair from single female donors. Each bundle is ethically sourced and never mixed with synthetic fibers or factory hair. Every order includes a certificate of authenticity.

What is Remy hair and why does it matter?

Remy hair means all cuticles are intact and aligned in one direction. This reduces tangling, adds shine, and allows the hair to blend naturally with your own. It also lasts longer and can be reused with proper care.

Where is your hair sourced from?

Our hair is ethically collected from women donors in India. We operate our own manufacturing facility where every bundle is cleaned, sorted, and packaged under strict quality control.

Do you sell virgin hair and can it be colored?


Yes. Our virgin hair is 100 percent unprocessed with no chemicals or dyes. It can be colored or bleached by a professional stylist without damaging the texture or structure.

How long does shipping take?


Orders in the US usually arrive within 2 weeks, and international orders take 2 to 3 weeks depending on customs. Some orders may arrive as early as 5 business days. All packages include tracking for peace of mind.

How long does the hair last?

Our hair lasts 3 to 4 years or longer with proper care. Treat it like your own, use sulfate-free products, avoid harsh heat, and store it gently.

Can I return or exchange the hair?

Yes, we accept returns if the hair is unopened, unused, and in its original packaging. We want you to love your order. If there’s any issue, reach out and we’ll make it right.

How do I know what to order for my hair type?

We’re here to help. Just message us and we’ll guide you based on your natural hair texture, desired style, and volume goals. We also offer clip-ins, frontals, closures, and custom wigs tailored to you.

Do you offer wholesale or salon partnerships?

Yes, we offer wholesale pricing for salons, stylists, and beauty professionals. If you're located in the DC, Maryland, or Virginia area, we’d be happy to stop by your salon and show you live product samples. Reach out to request a visit or our wholesale catalog, we love working with beauty businesses that value quality.